5642 E. La Palma Ave., #208
Orders are processed upon receipt of payment. We ship via USPS Priority Mail and Federal Express Ground/Home Delivery services. If expedited shipping is needed, please phone in your order so appropriate shipping fees can be calculated.
Orders are generally shipped out within 1 - 2 business days of order receipt.
Our website is designed to accept orders for US street addresses and US credit cards only. For assitance with International Orders, personal shoppers are available to assist with your transaction at many package forwarding centers.
The following services are listed for your convenience:Shipito.com
Refund, Returns and Cancellation Policies:
We do not want anyone to end up with equipment that they are unhappy with, so please feel free to contact us before making a purchase so we can answer any questions you might have and make sure you purchase the equipment that is right for you and your needs.Defective Returns:
If you have a defective item, please feel free to return it to us within seven (7) days of receiving it. Simply phone us at 714-693-4653 for a return authorization and ship it back to us for an exchange.
If you are unhappy with your purchase, and your merchandise is NOT defective
, it can still be returned within seven (7) days from receipt. Please contact us prior
to returning the merchandise for a return authorization. Merchandise sent to the store without prior authorization will be refused and returned to sender.
When returning merchandise that is not defective, it must be unused
, in its original packaging, have all accessories included, and be adequately packaged to avoid damage in transit. Refund of 70% of the purchase price, or 80% store credit, is available on returns of non-defective merchandise.
Please note that shipping expenses are not refundable for returns unless incorrect or defective merchandise was shipped to you.